Accessible buses

To make it easier for you to get on and off, our buses are now fully wheelchair accessible, meaning they can lower their suspension and ‘kneel’ close to the curb, providing step-free access.

Special wheelchair seating areas are available on all buses. Often people with prams use these spaces due to the extra room – this is fine, but priority use of these areas must be given to people in wheelchairs. 

All buses on Hamilton urban services are wheelchair friendly. Wheelchairs and mobility scooters must be under 250kg in weight and 70cm in width to travel on the bus. The operator always aims to operate accessible buses, however there may be times when this is not possible due to operational reasons.

 

Mobility scooters

Due to weight restrictions there are limited models of mobility scooters that approved to go on the bus - for this you'll need a BUSIT sticker (see below).

 

Woman riding mobiity scooter with BUSIT sticker by Mobility Centre with graphic bus icon and a green tick.

Get your mobility scooter
'BUSIT Approved' sticker!
Contact the Mobility Centre in Hamilton for more info

 

  • Approved

    Here are the details of which ones are approved:

    • Colibri
    • Go Go
    • Jazzy Select 6
    • Go Chair
    • Quest Travel Scooter
    • Moving Star Power Wheelchair
    • Y Push Wheelchair

    Contact Mobility Centre on 07 903 7050 to get your mobility scooter approved and stickered.

  • Not approved

    Other models aren't approved to travel on the bus due to their size and weight- this includes these brands (and more);

    • Comet Pro
    • Pegasus Metro
    • Pegasus Pro
    • Comet Alpine +
    • Comet Ultra
    • Pathrider 140XL
Total Mobility and the Accessibility Concession

We also have a couple of schemes that provide discounted or free travel for people with a transport disability; 

  • Total Mobility is a nationwide scheme aimed at giving people with disabilities mobility options. 
  • Accessibility Concession means FREE bus travel for people with a transport disability within Hamilton and on buses coming from Huntly, Pukekohe, Raglan, Paeroa, Cambridge and Te Awamutu.

Application processes apply. Please contact the BUSIT team at busit@waikatoregion.govt.nz

Service animals

We allow certified disability assistance dogs onboard BUSIT services, including hearing dogs, seeing dogs, dogs for epilepsy and other medical conditions.

Please carry the appripriate identification cards from recognised organisations with you when you travel. The driver may ask for this upon boarding.

Please note: Seating room with service animals is best in the priority seating area. Please ask the driver for assistance with the stowed-away seats if required.

Accessible facilities

Accessible bathroom facilities are available at the following locations in Hamilton, during normal business hours:

  • Hamilton Transport Centre
  • University of Waikato - Village Green (Gate 1 Knighton Rd)
  • Chartwell Shopping Centre
  • Rotokauri Transport Hub
  • The Base Shopping Centre

Waikato Community Transport Forum

The Waikato Rural Transport Forum is a collection of Waikato community transport providers and other related organisations and individuals, who come together to share information, network, and discuss issues and ideas around rural transport in the Waikato region.