In this section: A BUSIT story, contact us, code of conduct, how to use the bus, getting to school by bus, lost property, accessibility, A-Z general information, Transport Centre map.
Waikato Regional Council is responsible for planning, tendering, contracting and marketing the region’s bus services. The operation of the buses is contracted to various bus companies.
We operate 24 bus services within Hamilton as well as 12 regional services.
In total, our buses serve more than 1,000 bus stops and carry around five million passengers a year. And we try to ensure that our buses are as accessible as possible for those who are mobility, visually or hearing impaired.
You can read more about our Facebook page and code of conduct here.
How to contact us:
- visit the Transport Centre BUSIT counter team between 8am and 4.30pm Monday to Friday
- freephone 0800 205 305 - available 24 hours a day
- using one of our forms below
- if you're calling from outside the Waikato region, you can contact us on 0800 800 401
We like hearing from you!
Do you have a complaint, compliment or suggestion? Use our online form!(external link)
Do you want to ask a question? Send us an email.
If your bus is running really late, hasn't turned up or a serious incident has occured, contact our individual bus operators.
Individual bus operators
Passenger transport service issues outside office hours, or an issue that can not be handled by the 0800 4BUSLINE operators needs to be directed to the individual bus operators listed below.
Appropriate issues for contacting the bus operators are:
- the bus has not turned up
- the bus is running really late
- a serious incident has occured.
|
Hamilton Urban Services |
Go Bus 07 846 1975 |
| Regional Services | |
| Hamilton - Ngaruawahia - Huntly | Go Bus 07 846 1975 |
| Hamilton - Huntly - Pukekohe | Go Bus 07 846 1975 |
| Hamilton - Raglan | Go Bus 07 846 1975 |
| Hamilton - Cambridge | Go Bus 07 846 1975 |
| Hamilton - Te Awamutu | Go Bus 07 846 1975 |
| Hamilton - Morrinsville - Te Aroha - Paeroa | Go Bus 07 846 1975 |
| Tokoroa - Mangakino | Go Bus 07 886 5399 |
| Mangakino - Taupō | Go Bus 07 886 5399 |
| Taupō Urban | Waipawa Buses 07 378 2172 |