1
Flex
Flex is BUSIT
on-demand!
Book an affordable rideshare service into Hamilton city at the weekends.
You can use Flex to get to/from Hamilton CBD on Friday and Saturday nights from anywhere within the city boundary. The smaller Flex buses provide a more direct link to where you need to go - from your nearest pick up point.
On the Flex bus, you're likely to share your ride with others heading in the same direction.
Book your ride and pay for your fares via the free Flex app.
$2 CBD Night Service - 6pm-4am (Fridays and Saturdays only)
|
HOLIDAY SEASON SERVICES Flex will not be operating during the holidays: Friday 27 - Sunday 29 December 2024 Normal service resumes from Friday 2 January 2025 |
2
Book your ride
Type in where you'd like to go, the number of passengers travelling and Flex will find you a ride!
Flex targets an average wait time of 15 minutes from booking confirmation, and you can book up to a month in advance.
3
Get to your pick up point
On average, you'll need to walk about 100m to your pickup point - a safe place for the driver to pull over. To ensure an easy journey for everyone, please be at your pickup point before your ride arrives - you can track the Flex bus in the app.
4
Enjoy!
Sit back, relax and enjoy being driven!
Your fare will be deducted from your payment method once your ride has been completed.
Fares
The CBD Night Service on Friday and Saturday nights is $2 per person per ride. You can also book in advance and for groups (up to 13).
Payment is required at time of booking. If you cancel your ride, your money will be refunded directly to your bank account (usually within 48 hours).
You’ll need to add a debit or credit card to pay for your fares on the Flex app. Go here to learn how.
Pick up points
Book a ride from anywhere within the Hamilton City boundary to the marked drop off / pick up locations below in the CBD for the pubs, restaurants, nightclubs, casino, live music, sporting events, ten pin bowling, or movies and theatres.
There are dozens of pick up points located across Hamilton's suburban areas to choose from, usually within a short walk of each local residence.
The Flex vehicle
Each bus seats 13 people, or 10 people with one wheelchair user.
Our Flex buses feature comfy seats, seatbelts and a luggage rack.
All buses are GPS tracked in real time, and have CCTV – both audio and visual recording on board for driver and passenger safety.
Please note, no food or beverages are allowed onboard. Flex is a rideshare service so please be courteous and mindful of other passengers during your trip.
Booking
Book your ride via the Flex app by selecting your starting point, destination and travel date. Bookings can be made up to four weeks in advance, or right up to a few minutes before travel.
The CBD Night Service Flex gets you closer to your destination – with a 'corner to corner' service rather than only stopping at bus stops – and if you’ve let us know you have a mobility impairment when registering on the app, we’ll make sure your ride is driveway to driveway. 