You have the right to:

• be treated with respect
• friendly and courteous service
• a safe, clean and comfortable environment in which to wait and prepare for travel.

You are responsible for:

• respecting other peoples' rights
• your own good behaviour
• reporting if you see anyone damaging a bus or the Transport Centre
• paying the correct fare
• following any reasonable instructions from the driver and/or any city or regional council representative and/or any security or NZ Police officer.

This means that on the bus and at the Transport Centre you will not:

• threaten, bully or harass other people
• swear or use bad language
• eat, drink or smoke on the bus
• spit or litter
• tag, graffiti or damage anything
• consume alcohol
• loiter or 'hang around' or skateboard (at the Transport Centre).

If you do not comply with this Code of Conduct if may result in prosecution and/or removal of your right to use the bus and/or the Transport Centre.