We like hearing from you!

Do you have a complaint, compliment or suggestion? Use our online form!(external link)

Do you want to ask a question? Send us an email.

If your bus is running really late, hasn't turned up or a serious incident has occured, contact our individual bus operators.

Have your say on how you get from A to B in Taupō

We're reviewing the Taupō Connector bus service and want your feedback on how we can improve transport options within Taupō. Click here to go to the survey.(external link)

Northern suburbs - improving your bus service

We’re working on further improvements to bus services in the Rototuna and Flagstaff areas in early 2018, but want your feedback to make sure these services will work for you.

Please share your thoughts so we can improve the service in future - click here(external link) to go to the Northern Suburbs survey.

Don’t use the bus? We’d like to know why!

Please fill in our super short and quick survey, to help us understand why not everyone wants to get on board! Click here(external link) to go to the survey.