Feedback

We like hearing from you!

Do you have a complaint, compliment or suggestion? Use our online form!

Do you want to ask a question? Send us an email.

If your bus is running really late, hasn't turned up or a serious incident has occured, contact our individual bus operators.

Have your say on how you get from A to B in Taupō

We're reviewing the Taupō Connector bus service and want your feedback on how we can improve transport options within Taupō. Click here to go to the survey.

Northern suburbs - improving your bus service

We’re working on further improvements to bus services in the Rototuna and Flagstaff areas in early 2018, but want your feedback to make sure these services will work for you.

Please share your thoughts so we can improve the service in future - click here to go to the Northern Suburbs survey.

Don’t use the bus? We’d like to know why!

Please fill in our super short and quick survey, to help us understand why not everyone wants to get on board! Click here to go to the survey. 

Hamilton Journey Planner
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Service updates

Free rugby shuttle to Chiefs home games
3 Mar 2017 to 15 Jul 2017

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4 January Changes
4 Jan 2017

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University concession
1 Feb 2017

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Bus route diversions for Nightglow
25 Mar 2017

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